Start Your Certification

You can begin the certification process now. There is no upfront certification fee. You’ll complete the test first and only pay if you pass.

Professional Certification for Watch Builders

Trusted Watch Builder Certification

(TWBC)

What Happens Next

Step One

You’ll complete the certification test, upload your images from Part Three, and make your pledge from the bottom of this page.

Step Two

Your submission will be reviewed within 72 hours, and you will receive an email from Adam directly on the next steps.

Step Three

If you meet the standard, you’ll be approved, then receive an email for choosing your certification option.

BEGIN THE TESTNG

You can save your progress and return at any time.

Before You Begin

This certification is designed for builders who are already producing consistent, high-quality work.

You should be comfortable with your current build quality, testing process, and how you handle customer communication before starting.

Part One: General Knowledge

DESCRIPTION

The following multiple choice test is based on General Knowledge watch building information.

Although the questions are fairly simple, you'll need a certain score to gain certification. (See Scoring below)

INSTRUCTIONS

Click the "Take the Test" button for review and to take the test. DO NOT USE A MOBILE DEVICE as the link will open up another window via google forms. Once you are finished with all questions, you will see a "submit" button on the bottom of the page. Although the form is set to remember your responses (if you need to walk away), please carve out enough time (maybe an hour or so) to get through all of the testing.

SCORING

There are a total of 112 points for the multiple choice questions. You must get at least 90% correct. For the questions you get wrong, you will be shown the correct answer in order to secure your certification.

Click the button below to review wand begin the testing.

TAKE THE TEST

Part Two: Customer Care

DESCRIPTION

The following multiple choice test is based on Customer Care questions. There is also a very short 4 question written part towards the end.

Although the questions are fairly simple, you'll need a certain score to gain certification. (See Scoring below)


INSTRUCTIONS

Click the "Take the Test" button for review and to take the test. DO NOT USE A MOBILE DEVICE. This will open up another window via google forms. Once you are finished with all questions, you will see a "submit" button on the bottom of the page. Although the form is set to remember your responses (if you need to walk away), please carve out enough time (maybe an hour or so) to get through all of the testing.

SCORING

There are a total of 50 points for the multiple choice questions and a four-part written section. You must get at least 90% correct. For the questions you get wrong, you will be shown the correct answer in order to secure your certification..

Click the button below to review and begin the testing.

TAKE THE TEST

Part Three: File Uploads

DESCRIPTION

This portion of the testing involves physical build techniques and proof of proper installation and care. These uploads are here to show the basic build requirements.

The test itself is on Google Docs. As with the other test, you must click the link to open up a new window as there are file upload options that cannot be embedded into this webpage.

PLEASE NOTE: File types should be jpg, jpeg, or png and under 10MB each. Some of the questions will allow you to upload multiple files and images.

Submission Link

Please use the form below to upload your image of hand placement (like the example below the form)

UPLOAD LINK

Part Four: TWBC Pledge

TWBC Code of Conduct and Digital Pledge

Once you are finished with the testing above, please review, sign, and submit the form below to honor your pledge as a certified Trusted Watch Builder.

Trusted Watch Builder Certification – Code of Conduct & Digital Pledge

As a Certified Trusted Watch Builder, I understand that my reputation and the trust of my customers depend on the quality of my work, my honesty, and my professionalism. I commit to the following:

1. Ethical Parts Use

I will never use counterfeit, misrepresented, or trademark-infringing parts in any of my builds. I will clearly label all components as genuine, aftermarket, or modified, and I will represent each watch honestly to buyers.

2. Quality Workmanship

I will assemble every watch with attention to detail, clean technique, and proper tooling. I will align, secure, and test each build—including regulation—before delivering it to the customer.

3. Professional Customer Care

I will treat all customers with respect, clarity, and responsiveness. I will handle issues with empathy and offer solutions that reflect pride in my work and a commitment to lasting customer satisfaction.

4. Trusted Representation

I will carry the "Trusted Watch Builder" name as a symbol of integrity and craftsmanship. I understand that this certification reflects not only my skills but also the standards I uphold in my business.

Digital Agreement

By signing or digitally agreeing below, I affirm that I understand and will uphold the Trusted Watch Builder Code of Conduct. I understand that this pledge is part of my certification and may be revoked if I fail to meet these standards.